Elowen | OrthoSport Sandals Womens
Contact Us
Where to reach us
service@koplyu.com
Monday to Friday, 08:00–17:00 ET
Saturday, 10:00–16:00 ET
Sunday, closed
Please contact us before sending anything back, so we can tell you whether a return is even needed — most sizing and damage problems are solved without one.
Shipping & Returns
1. Shipping time
Our standard shipping time is 2–5 business days (Monday–Friday) from the date your order is placed, which consists of two stages:
Processing time: 1–2 business days
This includes order confirmation, quality checks, and packing. Orders are prepared by our fulfilment partners and dispatched from our international shipping hub.
Delivery time: 2–5 business days
Delivery time covers the period from our shipping hub to your doorstep and is the same for every country we ship to.
Carriers by destination
Every order ships free and fully tracked, and is delivered by the national postal service of your country:
- United States — USPS
- Canada — Canada Post
- Australia — Australia Post
- New Zealand — NZ Post
- Ireland — An Post
- Switzerland — Swiss Post
The carrier for your country is also shown on every product page and in your dispatch email. These are the countries we currently ship to.
Shipping is free on every order, and no taxes or duties are added at checkout for US orders: the price you see is the price you pay.
Every order ships with tracking. You'll receive a tracking link by email the moment your order is dispatched, and you can follow it at any time on our Track your order page. It can take 1–3 business days for tracking to show its first scan.
To avoid delivery issues, please double-check your shipping address before placing your order. If you spot an error, contact us within 6 hours so we can correct it before dispatch. We cannot change the shipping address after the order has been dispatched.
2. Providing the correct shipping address
Customers are fully responsible for entering the correct shipping address at checkout. A reminder to double-check this information is shown on the thank you page and in the order confirmation email.
If the address provided is incorrect and the parcel is:
- Delivered to that incorrect address: No refund or free reshipment can be offered.
- Returned to sender: A reshipment can be arranged for a reshipment fee. Alternatively, a refund may be offered minus the original shipping costs, which are non-refundable.
If the address provided was correct but the parcel was returned due to courier error (e.g., undeliverable despite correct information), we will reship the item at no additional cost.
3. Failed delivery or unclaimed packages
If a parcel is returned to us because the customer did not collect it or refused delivery, we can offer:
- Reshipment to the correct address for a reshipment fee.
- A refund, minus the original shipping costs (non-refundable). There is no restocking fee.
To be eligible for a reshipment or refund, the customer must contact us within 30 days of the original delivery or return attempt. Beyond this window, we cannot guarantee resolution.
4. Reshipment fee structure
US Order TotalUS Reship FeeUnder $45$6.99Over $45$05. Lost or misdelivered orders
If a parcel is marked as “delivered” but not received, customers must notify us within 5 days of the delivery scan so that we can file a claim with the carrier within their deadline. We will ask the customer to:
- Verify the shipping address.
- Check with neighbors, household members, and the local post office.
- Confirm that the parcel was not left at a pickup point.
If the address was correct and the item is not recovered within 5 days, we will reship the item free of charge. If the customer entered an incorrect address, we may offer reshipment for a reshipment fee or a refund minus costs already incurred.
6. Tracking stalled or lost in transit
If tracking shows no movement for 10 or more days, we will reship the item automatically at no cost. If the customer does not want a reshipment, we will cancel the reshipment and instead offer either:
- Reshipment plus a 10% refund.
- A full refund.
Questions about this policy?
Email service@koplyu.com. We answer Monday to Friday 08:00–17:00 ET, Saturday 10:00–16:00 ET (closed Sunday). You can also use our contact page.
The Sandal Designed For Women Who’ve Tried Everything — And Still Hurt
*This Exclusive 50% Off Price Is Only Available For A Limited Time*
If you’ve spent years — and hundreds of dollars — searching for a sandal that actually supports your feet without causing more pain, your search is over. Elowen | OrthoSport Sandals are built with the shock absorption, arch support, and posture correction that podiatrists recommend — so you can get back to walking, traveling, and enjoying summer without dreading every step.

What Makes Elowen OrthoSport Different?
✓ Shock-Absorbing Soles — After 50, the natural fat pads in your feet thin out. These soles replace that lost cushioning — absorbing impact on concrete, tile, and pavement so your heels, knees, and back don’t take the hit.
✓ Built-In Arch Support — Holds your arch in its natural position to help reduce plantar fasciitis pain — especially that stabbing “walking on glass” morning heel pain.
✓ Posture-Correcting Footbed — Realigns your step from the ground up. Helps straighten your hips, ease knee strain, and take pressure off your lower back — because foot pain rarely stays in your feet.
✓ Wide Fit Available — Comes in Standard and Wide. The stretchy fly-woven upper flexes with your foot — giving bunions and swollen feet the room they need without squeezing.
✓ Breathable & Quick-Dry — Lightweight fly-woven fabric keeps feet cool in summer heat and dries fast after getting wet. No more hot, swollen feet by noon.
✓ Non-Slip Rubber Sole — Textured grip for confident steps on wet and dry surfaces — because a fall after 50 can change everything.
“I’d Almost Given Up on Walking”
Thousands of women over 50 have tried Birkenstocks, Vionics, OOFOs, custom orthotics — and still couldn’t find relief. Elowen | OrthoSport Sandal is built for women who’ve been through that cycle and are ready for something that actually works.
We keep your feet supported while you get back to living.
The focus of us is simple: give women the ultimate all-day comfortable, supportive, and pain-relieving sandal — keeping feet healthy and every step smooth, whether you’re walking the neighborhood, exploring on vacation, or simply standing in the kitchen without wincing.
Built For Women Dealing With:
- Plantar Fasciitis — that sharp heel pain with your first steps in the morning
- Bunions & Hammertoes — wide fit and stretchy upper stop the squeezing
- Flat Feet & Fallen Arches — built-in arch support holds your foot in alignment
- Knee & Lower Back Pain — posture-correcting footbed reduces strain up the chain
- Swollen Feet — breathable material and wide widths accommodate swelling that changes throughout the day
-
General Foot Fatigue — shock-absorbing soles cushion every step so you can stay on your feet longer
Product Details
- Upper: Breathable fly-woven fabric (lightweight, quick-dry)
- Sole: Shock-absorbing rubber with non-slip tread
- Heel Height: Approx. 3cm (supportive lift, not flat)
- Widths: Standard and Wide available
- Best For: Daily walks, travel, errands, casual outings
-
Care: Wipe clean with damp cloth. Quick-dry material.
30-Day Walk-It-Or-Return-It Guarantee
We know you’ve been burned before — sandals that promised relief and delivered nothing. That’s why we offer a no-hassle, 30-day money-back guarantee. Wear them on your walks, around the house, to the store. If they don’t help with your pain, just reach out and we’ll arrange a full refund or exchange — no questions, no hassle.
You’ve wasted enough money on sandals that didn’t work. This time, the risk is on us.
Frequently Asked Questions
Will these help with my plantar fasciitis?
Yes. The built-in arch support and shock-absorbing sole are designed to reduce strain on the plantar fascia — helping ease that stabbing heel pain, especially first thing in the morning.
I have wide feet and bunions. Will these fit?
Yes. The stretchy fly-woven upper flexes around bunions and swelling without squeezing or rubbing.
Are they true to size?
For the best snug fit, we recommend ordering 1 size up — especially if you’re between sizes or your feet tend to swell during the day.
Can I wear these all day?
Absolutely. They’re designed for all-day wear — walks, errands, travel, around the house. The lightweight design and cushioned sole mean your feet won’t feel drained by the afternoon.
What if they don’t work for me?
No risk. We offer a 30-day money-back guarantee. If they don’t help with your pain, reach out and we’ll arrange a full refund or exchange — no questions asked.
How do I clean them?
Simply wipe with a damp cloth. The fly-woven material is quick-dry, so they’re ready to wear again in no time.
Size Guide
Elowen — find your perfect fit. Our sizes follow US sizing (with UK & EU conversions below). This style is cut for a regular, true-to-size fit. If you are between sizes or prefer a looser fit, we recommend sizing up.
| Size | US | UK | EU |
|---|---|---|---|
| US 5 | 5 | 3 | 36 |
| US 5.5 | 5.5 | 3.5 | 36.5 |
| US 6 | 6 | 4 | 37 |
| US 6.57 | 6.57 | — | — |
| US 7.58 | 7.58 | — | — |
| US 8.5 | 8.5 | 6.5 | 39.5 |
| US 9 | 9 | 7 | 40 |
| US 9.5 | 9.5 | 7.5 | 41 |
| US 1010.5 | 1010.5 | — | — |
| US 11 | 11 | 9 | 42.5 |
↔ Swipe horizontally to see all sizes
How to measure: Compare your usual US size with the UK / EU equivalents above.